Application Management & SUPPORT

Application Management & SUPPORT

Application Management

ABS's Application Management and Support Services (AMS) help its customers' internal teams concentrate on supporting business excellence initiatives, while ABS delivers efficient, SLA-driven AMS, with definite continuous improvement targets, to them.

Our experience team, powerful delivery model and robust governance can help you assess, Transition, Stabilize and Optimize your Applications.

Our unique Global StrategicShoring™ Delivery model provides our customers with an adaptable framework to help transition and run Application Management activities. ABS can help you synchronize and fine-tune your Support processes across different businesses/geographies to derive the best value for your business.

ABS promotes open, collaborative relationships that provide value beyond mere cost efficiencies. We hold ourselves accountable for supporting and transforming existing environments, providing proactive end to end service delivery, optimizing processes and continually improving service.

We work with you for defining appropriate governance structure and processes to ensure proactive Application Management Support to help you meet your business needs.

Our Services:

Application Security and Standards Compliance

Application Security and Standards compliance for your business can no longer be a reactive effort designed to combat occasional security threats. ABS can help!

ABS offers research and programming support for your Application Security and Standards Compliance initiatives.Our Web/Mobile Application Penetration team can help identify, analyzes and reports vulnerabilities in your web application. Our vulnerability remediation process consists of categorizing, prioritizing and eliminating vulnerabilities that pose a potential risk to your web/Mobile applications.

We specialize in various compliance and industry standards including Health Insurance Portability and Accountability Act (HIPAA), Health Information Trust (HITRUST) Alliance, Health Information Technology for Economic and Clinical Health (HITECH) Act, Payment Card Industry (PCI) Data Security Standard (DSS), Sarbanes-Oxley Compliance , Section 508 Compliance and International Organization for Standardization (ISO) 27000 standard.

Our experienced team of professionals can help you define, map and organize business continuity plan and disaster recovery plans that are designed specifically for your company. While business continuity plan reduces your organization's business risk from unexpected disruption of critical functions and operations necessary for the survival or your organization, a Disaster Recovery plan helps you recover from a disaster or interruption of key services.

These services translate business objectives into policies and information risk strategies-delivered through technology, policy, and program development-to help meet regulatory compliance and governance requirements.

End-End Application Maintenance & Production Support

ABS provides Custom application Conceptualization, Development, Testing, Migration, and Maintenance & Support services tailored to your specific business requirements.

Application Management is a key part of our business. We provide maintenance and support for every application. Maintenance services may include flow modification, trouble-shooting, new user training, accepting changes and improving error handling and security protection. To perform these actions on 24/7, a committed, experienced team is essential.

We deliver rich user experience combining our solid cross-domain experience, technological expertise and an established development methodology. Our application maintenance and support services are aimed at ensuring stable and uninterrupted operation of your business system. The services include problems analysis, resolution and application enhancement.

Legacy Applications Maintenance & Support

ABS provides legacy applications migration, maintenance and support by developing cost-effective strategies for your Legacy applications.

We will work with you to define the migration strategy ensuring continued business growth. Our migration services include porting applications to a new technology platform, database and server porting, data migration, standalone-to-web migration of legacy applications.

Remote Database Administration and Maintenance Services

ABS provides proactive Remote Database Administration and Maintenance Services for your SQL Server, Oracle, MySQL, Sybase and DB2 database environments running on a variety of OS platforms via secure dial-up or Virtual Private Network (VPN).

We can support implementation of your robust database infrastructure, 24x7 monitoring and troubleshooting, continuous performance tuning and optimization, data migration, transformation and reporting, and Training.

We also extend our wide range of database administration skills and expertise to provide the following services:

  • Database and server installation, setup, configuration and upgrades
  • Database system architecture, design and implementation
  • Database availability, disaster recovery and fault tolerance
  • Database capacity planning
  • Replication

Our Remote DBA support activities can help you reduce costs and turnaround time. Our unique DBA support model provides high quality, cost effective, Tier I and Tier II database Solutions.

We have the People, the Process and the Products to help develop robust, affordable solutions for your data intensive needs.The scope of our services is defined through our standard or customizable Service Level Agreements (SLAs).

Partner with ABS for Success